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When Covid escalated and hospital visitation locked down, we found ourselves in a pinch. Having Dillon present for the birth was a nonnegotiable for me, so we met with you to come up with a game plan moving forward. Truly, I cannot begin to express my gratitude for the reassurance you provided (both Ailish and Michelle) when we made the decision to switch our package to the private fixed Gleneagles birth. Our pre and postnatal care through OT&P far exceeded our expectations. We thoroughly enjoyed our Birth, Babies and Beyond classes with Sue. Michelle saw me for checkups leading up to birth and we were always grateful for her kind and approachable spirit. We saw Dr. Stevenson for a check up before my due date, and Dr. Stevenson happened to be on call the morning Leo arrived. He was on board and encouraging regarding my wishes for a natural birth and I was fortunate everything went smoothly. Dr. Chan was warm and energetic during his visits to us at the hospital. He also provided support and insight for breastfeeding, which was very important to me.

In the beginning, I questioned what we would be doing in class as I felt the videos gave all the info we needed, but on reflection, it became clear that the videos were just a starting point - the beauty of the classes was 2 whole hours of questions answered by experts who were honest and warm. As I'm sure you hear all the time, doctors appointments in HK are rushed and I never really feel like they have time for all my questions - let alone the 'silly' ones I don't even dare to ask. Yet at the Annerley classes, these questions were never deemed as silly or time-wasting - and attention was paid to every question or concern, no matter how trivial we may have thought it was.

Our journey with Annerley started at week 5 when we had our first scan with Hulda to confirm that we were pregnant. However, as we didn’t have pregnancy medical insurance, we opted for the public system after being reassured of its pros and cons by Hulda. We were offered a special package deal at Gleneagles which we could jump on immediately with a private OB/midwife and fantastic support from Gleneagles hospital. With much relief, we were followed by Annerley team for our last 2 weeks! The midwives, nurses and doctors at Gleneagles were amazing, friendly and so professional. Muk and I feel so grateful and blessed for Annerley - without them, I am not sure how this journey would have ended... So thank you from the 3 of us.